Effective Date: 09-07-2025
Cozzete Hotel
At Cozzete Hotel, we are committed to protecting the privacy and security of our guests and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our property or interact with us online.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Full name, email address, phone number, mailing address
- Booking Details: Dates of stay, room preferences, payment information, travel companions
- Identification Data: Government-issued ID, passport number (where required by law)
- Digital Information: IP address, browser type, device information, usage data
- Marketing Preferences: Newsletter sign-ups, survey responses, feedback
2. How We Use Your Information
Your information may be used for:
- Processing reservations and payments
- Communicating booking confirmations and updates
- Providing customer support and personalized services
- Improving our services and website functionality
- Sending marketing and promotional materials (with your consent)
- Complying with legal obligations
3. Sharing of Information
We do not sell your personal information. We may share it with:
- Service Providers: Payment processors, IT support, booking platforms
- Legal Authorities: When required by law or to protect our rights
- Business Partners: Only with your consent or as needed to provide a service
4. Cookies and Tracking Technologies
We use cookies and similar technologies on our website to enhance your browsing experience, understand site traffic, and improve our services. You may adjust your browser settings to disable cookies, though this may affect functionality.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
6. Your Rights
Depending on your location, you may have the right to:
- Access or request a copy of your data
- Correct inaccurate or outdated information
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, contact us at the details below.
7. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Cozzete Hotel
Bahalgarh-Sonipat Road (Delhi Road), Opposite Fazilpur Power Station, Haryana 131001
Email: reservations@cozettehotel.com
Phone: +917027868806